Yes! We’d love to welcome you to our boutique on James Street in Brisbane. Calexico has been bringing international luxury fashion to Brisbane since 2010. Our expert team is here to offer personalised service to help you discover the latest collections from our exclusive designers.

Our boutique is located at Shop 7/46 James Street, Fortitude Valley, Brisbane, QLD.

Yes, we do! A Calexico gift card is the perfect way to share a little luxury with someone special. Our gift cards can be used both online and in-store and are available in various denominations. To purchase, visit our Gift Cards page or contact us at concierge@calexico.com.au.

Absolutely! At Calexico, we pride ourselves on offering a bespoke shopping experience. Our personal stylists are available for one-on-one consultations to help you find pieces that complement your style, lifestyle, and wardrobe. Book your appointment here or contact us at concierge@calexico.com.au.

Yes, we ship worldwide! Shipping costs will be calculated at checkout.

We aim to get your items to you as quickly as possible. For Australian orders, we offer free standard shipping on all purchases, with free express shipping on orders over $1,000. Delivery times vary depending on your location:

• Express Shipping: 1-3 business days within Australia
• Standard Shipping: 3-7 business days within Australia

For international orders, shipping times may vary depending on your location and chosen shipping method. Once your order has been dispatched, you’ll receive tracking information so you can follow your delivery every step of the way.

We stock a curated selection of international brands, and sizing can vary from one designer to another. To help you find the perfect fit, we've put together a detailed Size Chart & Fit Guide that includes Australian, UK, US, French, and Italian size conversions, along with waist measurements for denim.

If you're still unsure, our team is happy to assist! Reach out to us at concierge@calexico.com.au or book a personal styling appointment in-store for a more tailored experience.

We understand that sometimes things just don't work out. If you'd like to return an item, we’re happy to offer an exchange or refund provided the following requirements are met:

1. Change of Mind Returns: Please notify us within 14 days of receiving your item(s) by emailing concierge@calexico.com.au.
2. Once approved, post your item(s) back within 5 days of receiving your return confirmation email.
3. Items must be returned in their original condition, with all tags attached and in their original packaging.

Please note that we cannot accept returns that are posted after the 5-day window or items that show signs of wear.

For more information, please refer to our Shipping & Returns Policy or contact us at concierge@calexico.com.au.

Once your order has been shipped, you’ll receive a confirmation email with your tracking details. You can use this to track your parcel’s journey from our boutique to your doorstep.

We’ll do our best to accommodate changes to your order. If you need to update your shipping address or adjust your order, please contact us immediately at concierge@calexico.com.au. Once your order has been dispatched, we are unable to make changes.

We take pride in the quality of the pieces we stock. However, if you receive a faulty item, please notify us as soon as possible by emailing concierge@calexico.com.au with your order details and a description of the issue. Once approved, we’ll provide instructions on how to return the item for a replacement, repair, or refund. Please note that items damaged through general wear and tear are not considered faulty.

Yes, we do! Our Click & Collect service allows you to shop online and pick up your order from our James Street boutique at your convenience. Simply select the Click & Collect option at checkout, and we’ll notify you once your order is ready to be picked up. If you need your order urgently, please get in touch with us at concierge@calexico.com.au and we’ll do our best to accommodate your request.

We accept all major credit cards, including Visa, MasterCard, and American Express, as well as PayPal and Afterpay for a seamless shopping experience.

Yes, we offer Afterpay both online and in-store, so you can shop now and pay later in four interest-free installments.

Our concierge team is always here to assist you with any questions you have. You can reach out to us at concierge@calexico.com.au or call our boutique at (07) 3252 8511. We're here to make your shopping experience with Calexico effortless and enjoyable!